Service

1、 Purpose of after-sales service

The service tenet is "professionalism, standardization, teamwork, and efficiency". Provide committed specifications in a short period of time and efficiently. Professional service to satisfy you.

2、 After sales service commitment

After receiving a complete repair request from the user, our company's after-sales service information center will implement specific service tasks such as maintenance and debugging within 10 minutes and reply to the information source; The service personnel should arrive at the site within 2 hours to solve the problem. And equipped with a perennial spare parts warehouse for providing after-sales service to customers. Our company provides lifelong service for the products sold.

3、 Service personnel configuration

The after-sales service center has 48 management personnel including after-sales service managers, as well as multiple technical and thoughtful service supervisors and technical support personnel. We have comprehensive service facilities and technical capabilities, equipped with sufficient spare parts warehouses, multiple professional maintenance personnel, and also have professional after-sales engineers stationed year-round to provide training and guidance, continuously improving the level of after-sales service.